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Payment and Delivery

Payment Methods
1. Visa / Master Card 
/ American Express
2. Alipay HK
3. PayMe
4. FPS (Phone: 6977 2197)
5. Bank Transfer / ATM
    Bank: HSBC
    Account Number: 521-077164-838

Delivery Fee
Free delivery would be offered for any order over HK$ 500 (or charge a HK$ 50 courier fee / self pickup point# fee for stocks less than 5kg otherwise). We currently offer shipping services in Hong Kong Island, Kowloon and the New Territories, except the following districts. 

 ※ Districts without service: 
 New Territories Islands District: Chek Lap Kok, Cheung Chau, Islands, Lamma Island, Lantau Island, Mui Wo, Ngong Ping, Peng Chau, Penny Bay, Tai O

#Self Pickup Point
1. SF Express Self Pickup Point and Locker
2. Alfred
3. Lockerlife
4. ZT Express
5. Hong Kong Post
6. Manybo

ChillVet would have around 5 days of stocking after payment. The actual delivery date will be based on ChillVet delivery time and will be confirmed by phone / WhatsApp. 

The delivery service will be suspended during the following circumstances:
a. Saturday, Sunday and Public holiday
b. Typhoon signal No. 8 or above and the rainstorm warning signal
c. Chinese New Year Holiday from 31/1/2022 to 4/2/2022